To start the return process for your order, please enter your email address or phone number and the order number below.
We want you to be satisfied with your purchase. If you are not satisfied, you may return your new, unused item within 60 days for a refund or an exchange.
If you find a defect or quality issue with our products please notify us immediately and we will arrange for the return and replacement. In the event you purchase a product and decide not to use it in your project, you will be responsible for the return freight and completing the online Return Authorization form. You may start the process by entering your Email Address or Phone Number and the Order Number above.
All exchanged or returned merchandise must be in original factory condition with no modifications or alterations. Returned merchandise must include original packaging materials, manuals, instructions, installation hardware, etc. If the returned item requires repackaging, your refund/exchange will be subject to a repackaging charge.
All returns are subject to inspection.
How to return an item:
Please re-pack the item in a sturdy box, include a copy of your invoice and complete the online Return Authorization form. You may start the process by entering your Email Address or Phone Number and the Order Number above. Returns must use the provided return shipping label. CODs are not accepted. Shipping costs for exchanged merchandise will be charged to your credit card.
Returned items will be inspected within 7 business days.
We will not accept any product that appears to have been used, unless OTHERWISE COMMUNICATED to the customer prior to return.
Any part that, in our opinion, was used, installed, handled, packaged, or shipped improperly by the customer will not be eligible for exchange or refund.
If parts appear scratched or damaged in any way, the customer will be subject to a 20% restocking fee that will be deducted from any refund.
On all returns, the customer will be responsible for the charge of the UPS shipping label that will be provided by G Force Performance Products as well as any additional shipping charges for the original purchased item and replacement item.
Providing the highest quality products and exceptional customer service are our top priorities. If there is an issue concerning any item you purchase from us, we want to know!
Please chat with us or call 330-753-5300 and we will be happy to assist you.